Quality & Certification

Quality Assurance System

A key to the success of GOLD IDEN is its commitment to Quality, RESEARCH & DEVELOPMENT. Rigorous quality control during the production process require that each mixer is subject to as many as 30 tests & control before being packaged on the assembly line. The Quality Assurance System is basically designed and operated in accordance with the relevant European Standard and also in accordance with the TUV DIN ISO 9001 specification for design, manufacture and installation but the significant additional features which in many respects considerably exceeds the minimum requirement laid down

Our Philosophy on Quality System Requirements are implemented as follow:
  • Management responsibility
  • Training
  • Design control
  • Document control
  • Purchasing control and audit
  • Quality system
  • Quality record
  • Product identification and traceability
  • Process control
  • Inspection, testing and measuring equipment control
  • Control of nonconforming product
  • Corrective action
  • Internal quality audits
  • Handling, assembling, packaging and storage
  • Servicing


Our European specification products are comply to the following standards:

En200 - General technical specification for single taps & mixer taps.

En246 - General specification for flow rate regulator.

En817 - General technical specification for single control mixing valve and other separate mixing valves.ng, packaging and storage Servicing
En248 - Genral technical specification for Electrodeposited nickel chrome coatings

En1982 - Copper and copper alloys - Ingots and castings. Our North America specification products are comply to the following standards:


ASME A112.18.1/ CSA B125.1-2005

Warranty & Service

If you buy a new GOLD IDEN product, you'll want performance to come as guaranteed. For this reason, GOLD IDEN offers a warranty for 10 years** on its product range. GOLD IDEN Faucets used in normal residential and non residential commercial settings are warranted to be free of defects in the material and workmanship for the period of 10 years** commencing from date of sale

GOLD IDEN offers a 10 year warranty** on its products along with the best in its class service. At Gold Iden we value our commitment towards our clients and offer

  • FREE installation guidance.
  • FREE service during the 10 year warranty** period.
  • Assured availability of spare parts.
  • Assured service within 48 working hours anywhere in India**.

Toll free no 18002330212 or email us at care@goldiden.in to connect with one of our GOLD IDEN experts. We have a team of adequately trained professionals and well equipped Service Experts throughout India